PRODUCT RETURN POLICY
Distributors, Preferred, and Retail Customers of 90 For Life Australia that need to return
M 1 In accordance with previously stated policy, no refunds are given or offered after thirty (30) days from the date product is received by the customer.
M 2 All requests for an RMA (Returned Merchandise Authorization) must be received by telephone to 90 For Life Australia. Request for an RMA via facsimile or letter will not receive a response from 90 For Life Australia.
M 3 Food is not returnable. All items returned for credit or refund must be disclosed at the time an RMA is issued. Any items returned to 90 For Life Australia that
M 4 Only one RMA will be issued per invoice.
M 5 At the time
M 6 At the time
M 7 It is advised that when
M 8 Perishable (chocolate) shipments must abide by the following requirements in addition to all other policies as stated in Section M.a) Must be returned in original packaging) Must be shipped overnight by Courier) Return must be accompanied with RMA (Returned Merchandise Authorization.)
M 9 Packages sent to 90 For Life Australia without an RMA clearly visible on the outside of the package will be refused by 90 For Life Australia. It is advised that the customer use a thick black marker when writing the RMA number on the outside of the package.
M 10 Instances of packages received without an RMA number that have been received by 90 For Life Australia from the Australian Post Service without a return receipt required will be held by 90 For Life Australia unopened for ten days after which they will be destroyed and disposed of. Any customer wanting their merchandise back must arrange to have said merchandise picked up by the carrier of their choice. 90 For
M 11 All returned merchandise is subject to an 8% restocking fee.
M 12 90 For Life Australia will not accept packages sent to 90 For Life Australia “Postage Due” or “Freight Collect.”
M 13 After 90 For Life Australia receives returned merchandise, a credit will be issued within 7-14 business days.
M 14 Credits will be issued for product amount only (minus 8% restocking fee). Credits will not be issued for shipping and handling.
HOW TO REACH 90 For Life Australia
Email: firstname.lastname@example.org For Life Australia.co.nz